- All deliveries are only within Malaysia. Street names and POS code must be correct and accurate.
- If the packaging seal is opened or damaged, DO NOT accept the parcel.
- If the order is not collected within the stipulated time, the order may be disposed and there shall not be any refund for the amount purchased for that order.
- We only use standard packaging materials for all orders.
- We deliver each order to one delivery address within Malaysia.
Delivery Lead Time
- Confirmed orders will be processed within the next one (1) business working days, excluding Saturday, Sunday & public holidays.
- Delivery lead time for Orders to arrive (after processing and packing) is as follows :-
West Malaysia : 7 - 10 business working days.*
Sabah & Sarawak : 10 - 14 business working days.*
*subject to courier service's changes.
Sales, Promotions & Festives Periods
- During peak online sales & promotional periods, orders and deliveries may take longer time.
- For festive seasons, please place your order 20 (twenty) days in advance in addition to the regular lead time required.